711cucu Terms and Conditions of Use

1 Acceptance of Terms and Conditions

By accessing, registering, or using the 711cucu platform in any capacity, you explicitly acknowledge that you have read, understood, and agree to comply with these Terms and Conditions in full, without any restriction or additional conditions on your part.

If you do not agree with any part of these terms, you are required to stop using this platform immediately. Continued use after the effective date of any amendment to the terms is considered acceptance of the amended terms.

These terms apply together with the Privacy Policy and Responsible Gambling Policy of the 711cucu platform, each of which forms part of the overall agreement between you and this platform.

2 User Eligibility

Use of the 711cucu platform is restricted to individuals who meet the following eligibility criteria:

• At least 21 years of age at the time of registration and throughout the use of the platform.
• Have full legal capacity to enter into a binding agreement.
• Not an individual who has placed themselves on an active self-exclusion programme.
• Not located in any jurisdiction that explicitly prohibits online gambling.
• Not using the platform on behalf of another person, company, or third-party entity.

711cucu reserves the right to request identity verification at any time. Users who fail to provide satisfactory verification documents within the specified period may face a temporary account restriction until the verification process is complete.

3 Account Registration and Management

Each user is only permitted to hold one (1) active account on the 711cucu platform. Holding multiple accounts by the same individual is strictly prohibited regardless of whether different names, email addresses, phone numbers, or payment methods are used.

During registration, you agree to provide complete, accurate, and current information. This includes your full name as stated on your official identification document, date of birth, active mobile phone number, and a valid email address.

You are fully responsible for the confidentiality of your account password. 711cucu will not be held liable for any loss arising from unauthorised access to your account caused by your own negligence or failure to keep your login information secure.

If you suspect unauthorised access to your account, please contact the 711cucu customer support team via live chat or email immediately.

4 Deposits, Withdrawals and Financial Transactions

All financial transactions on the 711cucu platform are subject to the following terms:

• Minimum deposit: RM30 per payment method.
• Minimum withdrawal: RM100 per withdrawal transaction.
• Withdrawal processing time: Between 30 minutes and 3 hours depending on the method and amount selected.

This platform supports the following payment methods: Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay, and cryptocurrencies including USDT, BTC, and ETH.

All deposits and withdrawals must use a payment method registered under the same name as your 711cucu account. Transfers of funds to third parties are prohibited. 711cucu reserves the right to request proof of ownership of the payment method before processing any withdrawal.

In certain circumstances, the platform may need to carry out compliance checks before approving a withdrawal request. The duration of this review does not count as part of the standard processing time.

5 Bonuses, Promotions and Wagering Requirements

The 711cucu platform offers various types of bonuses to registered users. Each bonus is subject to specific wagering requirements (wagering requirement) that must be met before bonus funds can be converted into withdrawable funds.

Welcome Bonus: New users are eligible to receive a welcome bonus of 120% of the first deposit amount, up to a maximum of RM1,500. The wagering requirement is 15 times the bonus amount received.

For example, if you deposit RM100, you will receive a bonus of RM120, bringing your account balance to RM220. You will need to wager RM1,800 (RM120 × 15) before the bonus funds can be withdrawn.

• Bonuses cannot be transferred between accounts or converted directly into cash.
• Abuse of the bonus system, including the use of multiple accounts to claim bonuses more than once, is prohibited and may result in cancellation of bonuses and account closure.
• 711cucu reserves the right to amend, suspend, or end any promotion at any time without prior notice.
• Any dispute relating to bonuses must be submitted to customer support within 7 days from the date the bonus was credited.

6 Game Rules and Betting

All games available on the 711cucu platform are operated in accordance with internationally recognised gambling standards. Game round results are final and cannot be disputed except in cases of proven technical error.

In the event of a technical error, 711cucu reserves the right to void the affected bets and return the wagered funds to the user's account. No additional compensation will be provided for technical errors.

Users are responsible for ensuring their own internet connectivity while playing. 711cucu does not bear any losses arising from connection disruptions on the user's end.

For sports betting, odds and markets are subject to change until a bet is confirmed. Once a bet is confirmed, the outcome is based on the official result of the relevant sporting body.

7 Prohibited User Conduct

The following activities are strictly prohibited on the 711cucu platform and may result in legal action or immediate account closure:

• Use of automated software, bots, or other tools to manipulate games or systems.
• Any form of fraud, collusion, or cooperation with other players to gain an unfair advantage.
• Transferring illicit funds or using the platform for money laundering purposes.
• Registering multiple accounts to exploit promotions or bonuses.
• Unjustified chargebacks or payment reversals carried out dishonestly.
• Breaching or attempting to breach the platform's security systems.

711cucu uses advanced monitoring technology to detect suspicious behaviour. Any account suspected of involvement in the above activities is subject to review and appropriate action.

8 Intellectual Property

All content on the 711cucu platform, including but not limited to logos, website design, text, graphics, user interfaces, and source code, is the exclusive property of 711cucu or its respective licensors and is protected under applicable intellectual property laws.

Users are not permitted to reproduce, distribute, modify, publicly display, or exploit any part of this platform's content for commercial or non-commercial purposes without prior written consent from 711cucu.

9 Limitation of Liability

To the extent permitted by applicable law, 711cucu shall not be liable for any direct, indirect, consequential, special, or punitive losses arising from the use of or inability to use this platform.

This platform is provided "as-is" (as-is) and "as-available" (as-available) without any warranties, whether express or implied. 711cucu does not guarantee that the platform will operate without interruption or be free from errors at all times.

Users acknowledge that gambling involves the risk of financial loss and agree not to seek compensation from 711cucu for unfavourable game outcomes.

10 Account Closure and Suspension

711cucu reserves the right to suspend or close a user's account at any time if:

• The user breaches any of the terms stated in this document.
• There is evidence of fraud, manipulation, or illegal activity associated with the account in question.
• The user fails to submit the requested identity verification documents within the specified period.
• There is a regulatory compliance requirement or instruction from the relevant authority.

Users may also close their own account by contacting customer support. Any valid balance at the time of closure will be processed for withdrawal subject to the necessary checks.

For users who wish to undergo self-exclusion (self-exclusion) for responsible gambling reasons, the 711cucu support team is ready to assist. Please refer to our Responsible Gambling page for more information.

11 Dispute Resolution

Any complaints or disputes relating to the 711cucu platform should first be submitted to the customer support team via live chat or email. 711cucu is committed to resolving all complaints within a reasonable timeframe.

Our customer support is available 24 hours a day, 7 days a week, in Malay and English to help resolve any issues that arise.

If a dispute cannot be resolved through internal support channels, both parties agree to refer the matter to a mutually agreed arbitration body before initiating any legal proceedings.

12 Governing Law and Jurisdiction

The 711cucu platform operates under a recognised international licence. These Terms and Conditions are interpreted and enforced in accordance with the laws of the jurisdiction in which 711cucu is licensed.

If any provision of these Terms and Conditions is found to be invalid, unenforceable, or void under applicable law, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force.

The Malay language version of this document is the official version. In the event of any conflict with a translation in another language, the Malay version shall prevail.